WHAT DO I NEED TO KNOW ABOUT PREORDERING AN ITEM ON YOUR WEBSITE?
If you decide to preorder an item on our website, please note the following:
- Payment is charged immediately at checkout not when the item ships.
- Preordering is voluntary and if at any time you would like to cancel your Preorder for a full refund to the method of payment please do so prior to shipment announcement date noted on our website.
- If you need to cancel your Preorder or Update in any way, please call 701-532-1566
- If you are ordering a Preorder item with an In-Stock item, you will only be charged shipping once. If the preorder item is expected to arrive within 5 days of your order, we will hold your other item & ship together. If it is expected past the 5 days, we will ship your non-preorder item & we will not charge you again for shipping once your Preorder has shipped.
- For Returns on Preorders, you have 30 days from the day that you received the Order - not the date on the original invoice as this is the Order date.
- The date listed on the Preorder page is an approximation communicated by our vendor and we only update as more information is provided. If you do not see an update then we do not have further information at this time.
- We do our very best to communicate all details for Preorders on the Product page as there are hundreds of orders for each style and it is not possible to contact everyone individually.
- If at any time you need further details, please contact us at the above phone number and we will be happy to assist!